We value your satisfaction and strive to provide you with the best shopping experience. Please read our return and refund policy carefully before making a return.
Returns are accepted within 7 days of receiving your order.
The item must not be damaged and should be in its original condition and packaging.
The product should not be used more than 10% of its total usage capacity to be eligible for a refund.
All return shipping costs will be borne by the customer.
If you receive a damaged or incorrect product, please contact us immediately within 7 days of delivery.
You will need to provide photos or proof of damage when contacting our support team.
Once verified, we will arrange a replacement or refund as per your preference.
Contact our Customer Support via email or WhatsApp before sending any product back.
Share your order number, item details, and reason for return.
Our team will guide you through the return process and provide the correct return address.
Returns without prior approval will not be accepted.
Refunds will be issued after inspection of the returned product.
We reserve the right to deny a refund if the returned item does not meet the above conditions.
